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MetroCast takes pride in its ability to assist our customers and deliver the highest quality services and products. Our office hours are available to provide the customer convenient times to contact us. Our hours of operation for our locations are provided below. Please don't hesitate to contact us regarding any questions, comments or needs you may have. We are happy to help!

Please select your area below to view the office contact information.


Connecticut
   Waterford/Plainfield Area

Waterford Office Hours of Operation:

Monday-Friday - 8:30 am to 5:00 pm
Thursday - 8:30 am - 7:00 PM
Saturday - 9:00 am to 1:00 pm
Sunday - Closed
61 Myrock Avenue
Waterford, CT 06385
Plainfield Office Hours of Operation:

Monday-Friday - 8:30 am to 5:00 pm
Saturday-Sunday - Closed
221 Norwich Road
Plainfield, CT 06374
Telephone Hours of Operation:

24 hours a day, 7 days a week
Customer Service
(860) 442-8525
(860) 564-1967
(860) 928-3866
(888) 339-3605 (toll free)
Technical Support
Available 24/7
Internet Support
(800) 608-6480

Telecommunication
Device for the Deaf

(TDD) (800) 464-3599

Community Access Hours of Operation:

Mondays and Fridays - 10:00 am to 8:00 PM
Tuesdays, Wednesdays, and Thursdays - 10:00 am to 9:00 pm
Visit CT Community Access Website »
61 Myrock Avenue
Waterford, CT 06385
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.


Maine
   Sanford Area

Sanford/Springvale Hours of Operation:
Monday-Friday - 8:00 am to 6:30 pm
Saturday - 8:00 am to 2:00 pm
102 Pleasant Street
Springvale ME 04083
Customer Service - (207) 324-3700
or Toll Free - (800) 952-1001
Administration - (603) 332-8629
Fax- (207) 490-1697
Technical Support:
Available 24/7
Residential: (800) 608-6480
Business: (800) 608-6490
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.


Maryland

   St. Mary's Area

Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 6:00 pm
          Saturday - 8:00 am to 2:00 pm
43920 Airport View Drive
Hollywood, MD 20636
(800) 633-8578
Internet Technical Support: (877) 817-8002
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.


Mississippi
   Amory Area

Amory Office Hours of Operation:

Office: Monday - Friday - 8:30 am to 5:00 pm
(Closed from 1:00 - 2:00 for lunch)

Toll-Free Phone Hours:
           Monday - Friday - 8:00am to 8:00pm
           Tuesday - 8:30am to 8:00pm
           Saturday - 8:00am to 5:00pm
417 S. Main St.
Amory, MS 38821
(662) 257-6152
(800) 457-5351
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Booneville Area

Booneville Office Hours of Operation:

Office: Monday - Friday - 8:00 am to 5:00 pm
           Tuesday – 8:30 am – 5:00 am

Toll-Free Phone Hours:
           Monday - Friday - 8:00am to 8:00pm
           Tuesday - 8:30am to 8:00pm
           Saturday - 8:00am to 5:00pm
406 North 3rd Street
Post Office Box 190
Booneville, MS 38829

(800) 457-5351
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Bruce Area

Bruce Office Hours of Operation:

Office: Monday - Friday - 8:00 am to 5:00 pm
(Closed from 12:00 - 1:00 for lunch)

Toll-Free Phone Hours:
           Monday - Friday - 8:00am to 8:00pm
           Tuesday - 8:30am to 8:00pm
           Saturday - 8:00am to 5:00pm
363 E. Calhoun St.
Bruce, MS 38915
(662) 720-4434

(800) 457-5351
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Forest Area

Forest Office Hours of Operation:

Office: Monday - Friday - 8:00 am to 5:00 pm
(Closed from 11:00 - 12:00 for lunch)

Toll-Free Phone Hours:
           Monday - Friday - 8:00am to 8:00pm
           Tuesday - 8:30am to 8:00pm
           Saturday - 8:00am to 5:00pm

110 Townsend Dr.
Forest, MS 39074
(601) 469-3712
(800) 457-5351
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Kosciusko Area

Kosciusko Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 5:00 pm

Toll-Free Phone Hours:
           Monday - Friday - 8:00am to 8:00pm
           Tuesday - 8:30am to 8:00pm
           Saturday - 8:00am to 5:00pm
725 Veteran's Memorial Dr.
Kosciusko, MS 39090
(662) 289-3281
Fax: (662) 323-1682
(800) 457-5351
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   New Albany Area

New Albany Office Hours of Operation:

Office: Monday-Friday - 8:30 am to 5:00 pm
(Closed from 1:00 - 2:00 for lunch)

Toll-Free Phone Hours:
           Monday - Friday - 8:00am to 8:00pm
           Tuesday - 8:30am to 8:00pm
           Saturday - 8:00am to 5:00pm
231 Starlyn Ave
New Albany, MS 38652
(662) 539-6211
(800) 457-5351
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Oxford Area

Oxford Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 6:00 pm
           Saturday - 8:00am to 12:00pm

Toll-Free Phone Hours:
           Monday - Friday - 8:00am to 8:00pm
           Tuesday - 8:30am to 8:00pm
           Saturday - 8:00am to 5:00pm
311 Heritage Drive
Oxford, MS 38655
(662) 234-4711

(800) 457-5351
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Philadelphia Area

Philadelphia Office Hours of Operation:

Office: Monday - Friday - 8:00 am to 5:00 pm
           Wednesday – 9:00 am to 5:00 pm


Toll-Free Phone Hours:
           Monday - Friday - 8:00am to 8:00pm
           Tuesday - 8:30am to 8:00pm
           Saturday - 8:00am to 5:00pm
P.O. Box 669
625-A East Main Street
Philadelphia, MS 39350
(601) 656-5050
Fax: (601) 656-3223
(800) 457-5351
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Starkville/Maben Area

Starkville/Maben Office Hours of Operation:

Office: Monday - Friday - 8:00 am to 5:00 pm
           Wednesday – 9:00 am to 5:00 pm

Toll-Free Phone Hours:
           Monday - Friday - 8:00am to 8:00pm
           Tuesday - 8:30am to 8:00pm
           Saturday - 8:00am to 5:00pm
300.5 S. Jackson St
Starkville, MS 39759
Fax: (662) 323-1682
(800) 457-5351
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.


New Hampshire
   Belmont Area

Belmont Hours of Operation:
Monday-Friday - 8:00 am to 6:30 pm
Saturday - 8:00 am to 4:30 pm
9 Apple Road
Belmont NH 03220
Customer Service - (603) 524-4425
or Toll Free - (800) 952-1001
Administration - (603) 524-3767
Fax - (603) 524-5190
Technical Support:
Available 24/7
Residential: (800) 608-6480
Business: (800) 608-6490
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Rochester Area

Rochester Hours of Operation:
Monday-Friday - 8:00 am to 6:30 pm
Saturday - 8:00 am to 4:30 pm
21 Jarvis Avenue
Rochester, NH 03868
Customer Service - (603) 332-5466
or Toll Free - (800) 952-1001
Administration - (603) 332-8629
Fax- (603) 335-4106
Technical Support:
Available 24/7
Residential: (800) 608-6480
Business: (800) 608-6490
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.


Pennsylvania
   Berwick Area

PA Central Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 6:00 pm
           Saturday - 8:00 am to 4:30 pm

Phone: Monday-Friday - 8:00 am to 8:00 pm
           Saturday - 8:00 am to 5:00 pm
911 N. Market Street
Berwick, PA 18603
(800) 633-8578
570-802-5642
Fax: 570-802-5640
White Haven Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 4:15 pm
216 Main Street
White Haven, PA 18661
Internet Technical Support: 877-817-8002
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Pocono Area

PA Central Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 6:00 pm
           Saturday - 8:00 am to 4:30 pm

Phone: Monday-Friday - 8:00 am to 8:00 pm
           Saturday - 8:00 am to 5:00 pm
911 N. Market Street
Berwick, PA 18603
(800) 633-8578
570-802-5642
Fax: 570-802-5640
White Haven Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 4:15 pm
216 Main Street
White Haven, PA 18661
Internet Technical Support: 877-817-8002
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.


   Schuylkill Area

PA Central Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 6:00 pm
           Saturday - 8:00 am to 4:30 pm

Phone: Monday-Friday - 8:00 am to 8:00 pm
           Saturday - 8:00 am to 5:00 pm
911 N. Market Street
Berwick, PA 18603
(800) 633-8578
570-802-5642
Fax: 570-802-5640
White Haven Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 4:15 pm
216 Main Street
White Haven, PA 18661
Internet Technical Support: 877-817-8002
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.


South Carolina
   Bennettsville Area

Bennettsville Office Hours of Operation:

Office: Monday-Friday - 8:00 am to 5:00 pm
P.O. Box 1073
404C Cheraw Street
Bennettsville, SC 29512
(843) 479-4063
Fax: (843)479-7115
Internet Technical Support: (800) 210-8470
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.


Virginia
   Bowling Green Area

Office Hours of Operation:

Monday-Friday 8:00 am to 5:00 pm
115 North Main Street
P.O. Box 789
Bowling Green, VA 22427
(800) 633-8578
Internet Technical Support: 877-817-8002
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Colonial Beach Area

Office Hours of Operation:

Monday-Friday 8:00 am to 5:00 pm
233 Colonial Avenue
Colonial Beach, VA 22443
(800) 633-8578
Internet Technical Support: (877) 817-8002
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   King George Area

Office Hours of Operation:

Monday-Friday 8:00 am to 5:00 pm
Saturday 8:00 am to 12:00 pm
11387 Ridge Rd.
King George, VA 22485
(800) 633-8578
(540) 775-0699
Internet Technical Support: (877) 817-8002
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Saluda Area

Office Hours of Operation:

Monday-Friday 8:00 am to 5:00 pm
PO Box 1147
126 Urbanna Road
Saluda, VA 23149
(804) 758-5870
Fax: (804) 758-1215
Northern Neck Office Hours of Operation:

Monday-Friday - 8:00 am to 5:00 pm
(804) 435-2828
Internet Technical Support: (877) 817-8002
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.

   Tappahannock & Warsaw Area

Office Hours of Operation:

Monday-Friday 8:00 am to 5:00 pm
195 Main Street
Warsaw, VA 22572
(800) 633-8578
Internet Technical Support: (877) 817-8002
For general questions and information please click here.
For Customer Support click here or email support@metrocast.com.



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